Optko and WorkAxle - Optimising below wing operations

21 November 2024

Optko & WorkAxle – Optimising below wing operations

While much work has been done to digitise the customer journey, below wing operations have lagged behind in the adoption of technology and systems to improve efficiency.

With the growing number of flights and increased patronage there is more demand on airport and airlines operations to be highly optimised.

The current problem is that ground operations is complex with many safety critical tasks. It exists in a hazardous environment, is time critical, is resource constrained and has high training costs with high attrition rate.

At Optko and WorkAxle, we believe there is a great opportunity for revolutionising the way airports, airlines and ground handlers can optimise their operations by embracing technology.

Optimization of ground resources is now possible with enhanced predictability by using systems that can cater for real-time changes to flights and schedules, gate changes, resource absenteeism, while continuing to ensure full compliance with industrial awards. This is a “step change” advantage.

The improvement in ground handling operations, can deliver huge improvements to overall punctuality of the airline, increase customer satisfaction ,save millions of dollars in labour costs and lower absenteeism and turnover by not overloading the workforce.

Getting the right people to the right location across the airport at the right time is critical. Be that on the apron, at the gate, managing baggage, cleaning amenities or assisting passengers to board safely and efficiently.

If you are an airline, a ground handler, an airline caterer, conducting airport cleaning or maintenance or providing services that revolve around an ever-changing flight departures or arrivals, then WorkAxle is for you and your employees. Our case studies have shown significant savings in labour, improvements in ground handling efficiency, and overall increases in customer and employee satisfaction.